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Welcome to Fabric & Crafts

 

Customer Questions


Dispatch & Delivery

We try to dispatch same day for all orders that are placed by noon Monday to Friday (excluding Public Holidays).  If there is a delay we will let you know.  We do not usually post on a Saturday or Sunday.

We usually send our packages by Royal Mail but for larger quantities we may use an alternative courier such as Hermes.  We will let you know who we use. 

For orders costing more than £40.00p a signature may be required on delivery.

If you have a special request about delivery please don't hesitate to contact us and ask.


Postage Rates

Our current postage and packaging bands vary according to Royal Mail pricing.  As at September 2023 the minimum price is £1.75 for orders up to £4.00.

We try to keep our rates as competitive as possible and where appropriate (e.g. last length of fabric of a particular collection where we can get no more of that design) will always send by a Tracked 24 service at no extra cost to the customer.


Do you post outside of the UK?

Our prices above are for UK only.  If you live in another location please contact us and we will send you a specific quote for sending to you.  In addition to the UK, to date we have sent our fabrics to Canada, Germany, Spain and France.  We always do our best to help!


How Big is a Fat Quarter?

Our Fat Quarters are usually a quarter of a metre - 50cm x half width of fabric.

Most of the fabrics we stock on bolts are 110cm wide.  However the Gutermann fabrics are slightly wider at approx. 146cm.  

The Fat Quarter bundles that we sell from from The Craft Cotton Company are in USA sizing and are 45cm x 55cm. This is indicated on the product details and The Craft Cotton Company labels.


How much do I need to order?




The above diagram is to illustrate how a metre of fabric can be divided up. 
  • Square A = one fat quarter 50cm x half width of fabric bolt.
  • Square B = one fat quarter 50cm x half width of fabric bolt.
  • Squares A plus B = two fat quarters - half a metre of fabric - order 2 fat quarters to get this.
  • Oblong C = one long quarter - 25cm x full width of fabric.
  • A plus B plus C = three quarters of a metre of fabric - order 3 fat quarters to get this.
  • Oblong D = one long quarter - 25cm x full width of fabric.
  • A plus B plus C plus D = one metre of fabric x full width of fabric - order 4 fat quarters to get this.

What are Charm Squares?

The Charm Squares that we sell are pre-cut 100% cotton fabric that measures 5 inches square and are designed to be used in quilting with a 1/4 inch seam (i.e. finished width will be 4.5 inches.  Most of the Charm Square packs that we sell have a pinked edge to reduce fraying.